Project Title: Data analysis for mission driven healthcare startup
BeneStream
| Details | |
|---|---|
| Project Title | Data analysis for mission driven healthcare startup |
| Project Topics | Customer Service & Account Management Data Management Growth Strategy Operations Talent Management |
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| Project Synopsis: Challenge/Opportunity |
BeneStream assists company and union populations with public health benefit enrollment (Medicaid and CHIP). We are seeking deeper insight into our operations to improve efficiency. This means using our call center data to determine how many times should we call our targets before returns diminish significantly, how that figure shifts between different client groups, and how these numbers matched with the potential revenue of each call can be used to create a method for operational prioritization.
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| Project Synopsis: Activities/Actions Required | |
| Project Synopsis: Expected Results |
Project Timeline
| Touchpoints & Assignments | Date | Type |
|---|---|---|
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Program Kickoff |
Mar 22 2021 | Event |
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END OF DAY TEMPERATURE CHECK SURVEY (Day 1) |
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END OF DAY TEMPERATURE CHECK SURVEY (Day 2) |
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Official Project End |
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End of Project PEER Evaluation |
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End of Project SELF Evaluation |
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Official Project Kickoff |
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UPLOAD FINAL DELIVERABLE |
Submission Required |
Program Managers
| Name | Organization |
|---|---|
| Alice Obermiller | University of Notre Dame |
Teams
| Team Name | Project Name | Team Members |
|---|---|---|
| No Teams Available |