Project Title: Develop Knowledge Base Videos for Recycling Residential Customers
Lakeshore Recycling Systems
| Details | |
|---|---|
| Project Title | Develop Knowledge Base Videos for Recycling Residential Customers |
| Project Topics | Customer Service & Account Management |
| Skills & Expertise | |
| Project Synopsis: Challenge/Opportunity |
Lakeshore Recycling Systems (LRS) recognizes that consumers want to see more video content from businesses they engage, and need support transforming print-based customer service communications to video format and identifying channels for sharing video content with their customers.
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| Project Synopsis: Expected Results |
Project Timeline
Lakeshore Recycling Systems - Develop Knowledge Base Videos for Recycling Residential Customers
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Due Date
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Deliverables
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Tue, 03/09/21
12:00 AM
UTC
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REMINDER OF CONFIDENTIALITY
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No Deliverables
No deliverables are required for this action item.
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Description:
During this program, you'll be working on a real project posed by a real industry partner. By registering for the CapSource system and participating in this Program, you are bound by the Rules of Engagement, including strict confidentiality of information shared with you. Please be respectful and professional.
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Sun, 05/09/21
12:00 AM
UTC
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KICKOFF SURVEY DUE
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Required Evaluation
Evaluation submission is required.
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Description:
Survey link:�https://forms.gle/4rW1ddtFxJsJc2DbA
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Wed, 06/09/21
12:00 AM
UTC
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OFFICIAL PROJECT LAUNCH
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No Deliverables
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Fri, 07/09/21
12:00 AM
UTC
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Students Introduced to Projects
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No Deliverables
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Mon, 09/06/21
12:00 AM
UTC
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Program Kickoff
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No Deliverables
No deliverables are required for this action item.
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Location:
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Sun, 09/12/21
12:00 AM
UTC
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SUBMIT FINAL DELIVERABLE
Required Deliverable
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Deliverable submission is required.
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Tue, 10/12/21
12:00 AM
UTC
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OFFICIAL PROJECT END
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No deliverables are required for this action item.
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Sun, 12/12/21
12:00 AM
UTC
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SELF ASSESSMENT DUE
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Required Evaluation
Evaluation submission is required.
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Description:
Survey link:�https://forms.gle/qk79kAsut8jrrcDH9
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Sun, 12/12/21
12:00 AM
UTC
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PEER ASSESSMENT DUE
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Required Evaluation
Evaluation submission is required.
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Description:
Survey link:�https://forms.gle/RXS2cWAkpCfD2Twf6
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Milestone 2 Deliverable Due
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Deliverable submission is required.
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Milestone 3 Deliverable Due
Required Deliverable
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Deliverable submission is required.
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TEMP CHECK #3 DUE
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Required Evaluation
Evaluation submission is required.
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Description:
Survey link:�https://forms.gle/oYQgVxdtEuXff87b9
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TEMP CHECK #1 DUE
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Required Evaluation
Evaluation submission is required.
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Description:
Survey link:�https://forms.gle/oYQgVxdtEuXff87b9
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TEMP CHECK #2 DUE
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Required Evaluation
Evaluation submission is required.
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Description:
Survey link:�https://forms.gle/oYQgVxdtEuXff87b9
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Milestone 1 Deliverable Due
Required Deliverable
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Required Deliverable
Deliverable submission is required.
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Program Managers
| Name | Organization |
|---|---|
| Neil Doughty | Northern Illinois University (NIU) |
Teams
| Team Name | Project Name | Team Members |
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| No Teams Available |